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Process

Most clients come to us knowing something needs to change. Maybe the last carrier didn’t communicate. Maybe a delivery went missing and nobody could explain why. Maybe you’re just tired of chasing your own transport provider to find out where your freight is.

Does this sound familiar?

  • A Chain of Responsibility investigation triggered by your carrier’s non-compliance — and your name is on the contract
  • A load delayed because the truck broke down and the operator has no replacement capacity
  • A site contact calling you at 7am asking where their delivery is — and you have no idea
  • A damaged or lost load, and a carrier who doesn’t answer calls

From first call to final delivery

  1. Get in touch. Call 1300 697 055, email office@transportpartners.com.au, or submit through the website. Tell us what you need moved, where, and when. We’ll confirm capability, pricing, and timing directly.
  2. We handle it. One of our own drivers, in one of our own trucks, with CoR Shield compliance documentation built into the consignment note. Open Comms means your site contacts are updated as the job progresses — no chasing required.
  3. Delivered and documented. Your freight arrives on time. The documentation is in order. The driver handled the site professionally. And the CoR Shield compliance record is filed. Every time.

Our promise

We don’t subcontract your work. We own our fleet and employ our drivers. When something needs to be resolved, there’s one phone number and one team accountable for the outcome.